Making AI Work for Small Businesses
I'm Tony Grant. I integrate AI into the systems small businesses already run, so the work that keeps getting dropped stops getting dropped. My focus is narrow on purpose: incoming enquiries, and the admin that piles up behind them.
Too many small businesses miss opportunities because they're too busy working to answer the phone, too stretched to follow up quickly, or spending hours on admin that could be automated. That's where I come in.
What I Do
My area of expertise is integrating systems to optimise efficiency and ensuring that your business never misses a lead. This means:
- Setting up AI-powered chatbots and forms that capture enquiries 24/7
- Connecting your existing tools so they work together seamlessly
- Automating repetitive tasks like quote generation, booking confirmations, and payment reminders
- Creating systems that work for you, not against you
I don't sell you fancy tech you don't need. I build practical solutions that solve real problems for real businesses.
Background
I did not arrive at AI from a standing start. The route here ran through local business representation and through digital marketing, which is why the work is aimed at enquiries and follow-up rather than at technology for its own sake.
President, Federation of Local Business (2023)
Elected to represent local business interests nationally, working on collaboration and growth across the small-business community. Federation of Local Business
Creative Director, CommonSenSEO Ltd
Search, content and brand marketing for small businesses. Years of watching where enquiries actually come from — and where they get lost. commonsenseo.com
AI commentary on regional television
Invited onto ITV Calendar News as an AI expert to discuss AI-powered glasses providing real-time subtitles for people who are hard of hearing. The segment is below.
Featured on ITV Calendar News
I was recently featured on ITV Calendar News as an AI expert, discussing innovative AI-powered glasses that provide real-time subtitles for people who are hard of hearing. You can watch the segment at around 11 minutes into this video:
Video: ITV Calendar News segment featuring Tony Grant discussing AI-powered glasses with real-time subtitles for people who are hard of hearing. The segment begins at approximately 11 minutes into the broadcast.
Why Work With Me?
I Understand Small Business
I know what it's like to be wearing multiple hats, working on-site, and trying to keep the admin side of things under control. My solutions are designed for busy people who need things to just work.
Practical, Not Theoretical
I don't deal in buzzwords or vague promises. Every system I build is designed to solve a specific problem and deliver measurable results—more leads captured, faster follow-ups, less time on admin.
Rooted in Lincolnshire
I am based in Lincoln and I know the Lincolnshire business landscape properly — which businesses are here, how they win work, what they are actually up against. That is where I am rooted, not where I stop: most of what I build is delivered remotely, anywhere in the UK.
Let's Talk About Your Business
Book a free consultation to see how AI can help you capture more leads and save time.
Get in Touch